We were extremely pleased with “Tiff,” our installer. He was a quiet, pleasant presence in our home and walked (or rather “rode!”) us through all the steps of using our stairlift. We’d recommend your company to others, both because of the initial visit from another very fine representative of your company, Felix, who was well-informed and articulate but also because of this recent experience. And… we love the new addition to our home and our safety! Thank you!
May 17, 2018
Ponte Vedra, FL
Wet professional and knowledgeable about their products
Jim was very helpful in providing me with information and comparisons, going the extra mile to make phone calls and do research to answer all my questions. He also kept me informed about delivery day and time. The delivery people were professional and did a great job of unpacking, placing and explaining how the chair works. What a relief to have all of that handled for us. My 95 year old father loves his new chair!
Jim was very helpful in explaining about the different chair lifts, was polite and patient.
The two installers Kenny and a different Jim, although they had not had all the parts, were pleasant, made a return trip for the parts, came back with different parts, we all had a laugh but another day and the parts arrived, were installed and all of us were happy. A glitch makes one appreciate the good attitudes and I would indeed refer them and, in fact, already have.
They also installed grab bars in three bathrooms and were very quick.
Thank you very much,
A Happy Customer
The stairlift makes its possible for my parents to safely get upstairs and downstairs. Thanks to the stairlift, my parents are able to enjoy the comfort of our guest room and private bath rather than having to stay on the first floor in a makeshift bedroom.
The customer service was outstanding! They didn't have the scooter that I was interested in stock, but were able to find one at another location and have it on hand in under a week.
The staff at 101 mobility took ample time to explain the features of my scooter and best practices. And while I've only had my scooter for a few days, I am incredibly pleased with its performance thus far.
101 Mobility came out to assess the location, gave a good ballpark estimate, provided a quote, contract and installed within 2 days of the initial request. They provided exactly the solution we needed at a cost well below that of competitors, thanks to a solution they suggested.
This is just a quick note that is long, long overdue regarding your company’s professionalism and honesty regarding both my ramp and stair glide that was installed late fall of 2011. Everything about the whole process went very smoothly & without a hitch—from you coming out and doing the drawing for my homeowner’s association, to the actual installation of everything. If I am ever in need of your services and those of 101 Mobility, I will not hesitate to call on you. Thanks Again.
L. and T. Kliemann
Joe and Felix arrived promptly to install the Elan stairlift. They were totally professiomal and efficient. They explained everything thoroughly concerning contracts, warranties, and the operation of the lift. Felix was actually from our neighborhood and Joe (like us) is a veteran. The were very sociable and are now our friends. Thank you and Merry Christmas!
S. and R. Rickert
Thank you 101 mobility for offering this Milford Person Lift. I can now bring my husband home from the nursing home. We can go for rides, we can visit family, we can go out for lunch, I can get him to Dr appointments This lift makes our future a lot brighter. Thank you Carla for all your help and comments and concerns. You made all of this happen for us. I’ll send you a picture of our first outing! Thank you once again.
A. Debelak- Price
I would like to commend and thank Kelly Coble on getting our stairlift installed the day my husband came home from the hospital. The wonderful Tiff Martin, our installer, did a superb job! He was so knowledgeable, efficient, and very kind. I am recommending 101 Mobility, Kelly and Tiff to all! I hope you can reward them as they are pure gold for your company! Thanks Tiff and Kelly!!!
The fellows just completed the dismantling of the Chair lift and the Vertical Platform Lift. I just want to say what a pleasure it has been to work with everyone in your company. From the estimate to installation to dismantling everyone was so professional and pleasant and quite efficient. A special thanks to JJ. What a wonderful polite and caring young man.
A bright side to this is that riding the chair lift was one of the brightest times of Dan’s day. He really loved it.
Your company has been added to the recommended list at the ALS Association of Central & Southern Ohio Chapter.
Thanks again, even though the time factor was way too short.
I am writing this letter as a humble note of appreciation for the outstanding customer service provided by your field technician Rocco Ague at my home. I was facing the problem of a handicap ramp which was too large for the space in our garage. Rocco went above and beyond to find a solution and complete the installation of the ramp. He was extremely professional and compassionate to our situation. He is an excellent sample of the pride and respect for a job well done.
Now my husband can finally leave the house. Kudos to a wonderful gentleman. You should be proud of him and the excellent job he does.
I wrote you up on Angie’s List! Gave 101 Mobility all A’s, and mentioned you by name! May take a photo of the finished product and add it to the review
Joe and Jeff spent the day with my family while installing Mom’s new chair lift. From the moment they introduced themselves at the front door, til it was time to leave we felt that we put Mom in some very safe hands. They were courteous to her; informative to us; they respected our home and have provided us with peace of mind knowing Mom will be safe. They all provided top of the line customer service. Thank you!